PRIVACY POLICY

We care about your privacy. In this Privacy Policy you will find information about the principles of personal data processing and the use of cookies in connection with the use of the website https://www.3soft.pl.

 

I. PROCESSING OF PERSONAL DATA

Basic principles and purposes of personal data processing

We collect and store personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) and the Act of 18 July 2002 on the provision of electronic services.

If you only browse our website, you do not have to inform us about your identity. However, the collection and processing of your personal data may occur in connection with the use of services provided through our website and if you use the contact form. In some cases, personal data may also be data contained in cookies – if they allow you to be identified.

Your personal data may be processed for the purpose of providing our services to you, for marketing purposes, to match the content of our websites to your interests, to detect bots and abuse, to measure statistics and to improve our website and services.

Apart from the use of cookies for the purpose of displaying advertisements adapted to you, your personal data are not subject to profiling (you will read about the possibility of disabling cookies in the further part of the Privacy Policy).

The administrator of personal data is 3Soft Spółka Akcyjna, ul. Porcelanowa 23, 40-246 Katowice, KRS: 0000422810, NIP: 634-280-89-32, REGON: 242918006, phone +48 32 204 27 86, fax. +48 32 204 27 87, e-mail: biuro@3soft.pl, www.3soft.pl.

Period of processing of personal data

The period for which your personal data are processed depends on the purpose for which the processing is carried out.

Personal data used for marketing purposes is processed until you object to such processing.

With regard to the services provided by us, your data is processed for the period during which the services are provided and, after the end of the service, only if this is permitted or required by applicable law, e.g. processing for billing purposes or for the purpose of pursuing claims. In that case, the data will only be processed for the time necessary for such purposes.

In the case of data processing for the purpose of matching the content of the website to your interests, detecting bots and abuse, measuring statistics and improving our services, your data will be processed until you object to it or until you stop using our services.

Legal basis for data processing

The basis for the processing of your data when you use the services we provide is Article 6 (1) (b) of GDPR (the processing of data is necessary for the performance of a contract to which the data subject is a party).

In terms of matching the content of the website to your interests, marketing own products and services, detecting bots and abuse, measuring statistics and improving our services, your data will be processed pursuant to Article 6 (1) (f) of the GDOR (processing for purposes of the legitimate interests of the administrator).

Voluntary provision of personal data

With regard to the services we render, the provision of personal data is voluntary, but necessary for the performance of the service. If the data are not provided, the service cannot be provided.

Providing personal data for marketing purposes is voluntary. If you do not agree to the processing of personal data left as a result of using our website, including those stored in cookies, your personal data will not be processed for this purpose. You can also delete cookies from your device (e.g. computer) at any time.

Processing of data for other purposes, i.e. to match the content of the site to your interests, to detect bots and abuse, to measure statistics and to improve our services, is to ensure the high quality of our website. Failure to collect data for these purposes may cause difficulties in the use of our website and its particular features.

Data Protection Officer

We have appointed a Data Protection Officer whom you can contact in all matters concerning the processing of your personal data, including the exercise of your rights relating to the processing of personal data. You can contact our Data Protection Officer by e-mail: iod@3soft.pl, or by traditional mail, at the address: Data Protection Inspector 3Soft S.A., Porcelanowa Street 23, 40-246 Katowice.

Rights relating to the processing of personal data

You have the following rights in connection with our processing of your personal data:

• the right to access your data, including obtaining a copy of the data,
• the right to request that your data be corrected,
• the right to delete your data (in certain situations),
• the right to lodge a complaint with the supervisory authority,
• the right to limit the processing of your data,
• the right to object to the processing of your data for the purposes of direct marketing and profiling, as well as to the processing of your data on the basis of your legitimate interest, due to your specific situation,
• the right to withdraw your consent to the processing of your data to the extent in which your data are processed on this basis (the withdrawal of consent does not affect the lawfulness of the processing which has been carried out on the basis of consent given before withdrawal),
• to the extent in which your data are processed under the service we provide – the right to data portability, i.e. the right to receive your personal data from us in a structured, commonly used machine-readable format in order to send them to another administrator.

To exercise these rights, please contact the Data Protection Officer (contact details above).

Recipients of personal data

Your personal data may be transferred to entities processing personal data on our behalf, e.g. IT service providers, whereby such entities process personal data on the basis of an agreement concluded with us and exclusively in accordance with our instructions. Your personal data may also be passed on to entities entitled to obtain them under the applicable law. With regard to the data stored in certain cookies – with your consent – the data may be accessed by entities whose technology we use (e.g. Google) or whose plug-ins are located on our website, in particular by social network operators.

 

II. COOKIES

What are cookies and what are their functions

Cookies are short text files stored on the hard disk or in the browser of an end device (computer, tablet, smartphone) of a user of a website on which cookies are used. If the user visits the website again, cookies allow to recognize the end user’s device and adjust the website to his/her preferences.

Cookies can have different functions. Their basic functions include remembering the user’s preferences and adjusting the content of websites to them, enabling the preparation of statistics on website visits or the possibility of recommending to the user the content that is most suitable for him/her.

Acceptance of cookies and management of cookies

When you first visit our website, information on the use of cookies is displayed. By clicking on the “Settings” button you can manage cookies from the website. You can also change the cookie settings from your browser or delete cookies altogether. You can find instructions on how to change the cookie settings for individual web browsers in the menu of your browser or on the website aboutcookies.org.

Please note that deleting or blocking cookies may cause difficulties in using the website and its particular features.

Types of cookies

Our website uses cookies which can be read by our own ICT system (own cookies) or third party ICT system (third party cookies). While our own cookies are used to ensure the proper functioning of the website, third party cookies are used in connection with various tools provided by third parties used on our website (see below for details on the use of third party cookies).

Some cookies are deleted when you close your web browser (session cookies), and others are stored on your end device, allowing the recognition of your browser on your next visit to our site (persistent cookies).

Third party cookies

Google Analytics and DoubleClick. We use Google Analytics and DoubleClick tools provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The Google Analytics tool serves to realize our legitimate interest consisting in the creation and analysis of statistics to optimize our website. Google Analytics automatically collects information about your use of our site (e.g., about the pages you have displayed, the time you have spent on the site, and the links you have clicked on). As far as DoubleClick files are concerned, they allow us to check whether you have completed certain activities on our website after viewing or displaying one of our ads or advertisements visible on Google or other platforms. DoubleClick allows us to find out what content you are interested in on our site, so that we can choose the right advertising for you on this basis. The information collected is transferred to servers in the USA, where it is stored. Due to our use of IP anonymization, your IP address is shortened before it is forwarded. Exceptionally, the full IP address is transferred to a Google server in the USA and shortened there. The anonymized IP address provided by your browser as part of the Google tools is generally not combined with other Google data. In order to ensure an adequate level of protection of personal data as required by European Union legislation, Google LLC has joined the EU-US-Privacy Shield program, under which the European Commission has confirmed that companies holding a Privacy Shield certificate provide an adequate level of data protection. You can find detailed information about the processing of data within Google’s tools at: https://support.google.com/analytics/answer/6004245 and https://policies.google.com/technologies/ads?hl=en-US. You can prevent the data collected by cookies on your use of our website from being recorded and processed by Google by installing the browser plug-in at: https://tools.google.com/dlpage/gaoptout. Furthermore, using the cookie settings available on our website, you can decide whether or not you accept the use of Google Analytics and DoubleClick in relation to you.

Hotjar. Our website uses the functionality of the Hotjar tool provided by Hotjar Ltd, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, which monitors and records your behavior on the website. This tool records behavioral data such as: navigation, page scrolling, or cursor movement. Information is also collected about the location, device, operating system, browser or cookies. Hotjar allows us to analyze these activities in order to improve the usability of our website. The received data are processed in an aggregated and anonymized way (making it impossible to identify the person). For more information on Hotjar’s privacy policy, please visit: https://www.hotjar.com/privacy. You can disable the activity measured by Hotjar using this link: https://www.hotjar.com/opt-out. Furthermore, using the cookie settings available on our website, you can decide whether or not you agree to use Hotjar in relation to you.

Facebook Pixel. We use marketing tools provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. These tools allow us to target advertisements on Facebook at you, which we do based on our legitimate interest in marketing our own products or services. In order to personalize the ads you receive, we use Facebook Pixel – a tool that automatically collects information about your use of our site. This information is usually transferred to a Facebook server in the USA and stored there. The information collected in this way is anonymous and does not allow us to identify you. However, Facebook may combine this information with other information about you collected during your use of Facebook and use it for its own purposes, including marketing. These types of Facebook activities are independent of us. You can find detailed information about this in the Facebook privacy policy available at: https://www.facebook.com/privacy/explanation. You can also manage your privacy settings through your Facebook account. In order to ensure an adequate level of protection of personal data as required by European Union legislation, Facebook Inc. has joined the EU-US-Privacy Shield program, under which the European Commission has confirmed that companies holding a Privacy Shield certificate provide an adequate level of data protection. Using the cookie settings available on our website, you can decide whether or not you accept the use of Facebook Pixel in relation to you.

LinkedIn Insight Tag. LinkedIn offers services based on the insight tag, i.e. a short JavaScript code that we have added to our website to enable us to analyze our advertising campaigns and obtain information about visitors to our site. We use this tag to track conversions, retarget site visitors, and obtain additional information about people who interact with our LinkedIn ads. This technology allows for the collection of metadata such as IP address information, events such as page views and time of their occurrence. All collected data are encrypted. Cookies are stored in your browser until you delete the file or until it expires. You can opt out of LinkedIn cookies on your LinkedIn settings page (https://www.linkedin.com/settings/?trk=). We also recommend that you review the current LinkedIn privacy policy (https://www.linkedin.com/legal/privacy-policy?_l=en_EN) for more information.

Social tools. Our website uses plugins and other social tools provided by social networking sites, such as Facebook, Twitter, Instagram, Google, LinkedIn. When displaying a website that contains such a plug-in, your browser will establish a direct connection to the servers of the social network administrators (service providers). The content of the plug-in is transmitted by the respective service provider directly to your browser and integrated into the website. In this way, service providers are informed that your browser has displayed our website, even if you do not have an account with the service provider or are not logged in. The information about the display of our website, including your IP address, is transmitted by your browser directly to the server of the respective service provider (some servers are located in the USA) and stored there. If you have logged in to one of the social networking sites, its administrator will be able to directly link your visit to our site with your profile on that site. If you use a plug-in, e.g. by clicking on the “Like” or “Share” button, this information will be uploaded to the server of the respective service provider and stored there. This information will also be published on the social networking site and shown to people added as your contacts. If you want to prevent social network administrators from linking the data collected during a visit to our site to your profile on a particular portal, you should log out of the portal before visiting our site. You also have the option to completely prevent plug-ins from loading on the site, by using appropriate extensions for your browser, such as blocking scripts. Please refer to the privacy policy of each service provider for detailed information on the principles of data collection, processing and use by social network administrators, as well as information on how to exercise your rights and manage your privacy:
• Facebook – https://www.facebook.com/legal/FB_Work_Privacy
• Instagram – https://help.instagram.com/519522125107875?helpref=page_content
• Twitter – https://twitter.com/en/privacy
• Google – https://policies.google.com/privacy?hl=en
• LinkedIn – https://www.linkedin.com/legal/privacy-policy

YouTube. On our website we post videos from YouTube. For this purpose we use the cookies of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These files are loaded when playing the videos. If you do not agree for them to be loaded, please refrain from playing the videos. When you play the videos posted on our site, this information is passed on to Google, even if you do not have an account with the service provider or are not signed in to it. The playback information, including your IP address, is sent by your browser directly to the service provider’s server (some servers are located in the USA) and stored there. If you are signed in to Google, the administrator of Google will be able to link the video playback on our site to your profile on Google. If you want to prevent Google LLC from linking the data collected during playing videos on our site to your profile on a particular site, you should log out of that site before visiting our site. You can also completely prevent plug-ins from loading on the site, by using appropriate extensions for your browser, such as script blocking. For more information on Google LLC’s principles of data collection, processing and use, as well as information on how to exercise your rights and manage your privacy, please see the service provider’s privacy policy at https://policies.google.com/privacy.

Duration of individual cookies used on our website

Further information can be obtained through a cookie scanner, e.g. https://webcookies.org/.

Server logs

Using our website involves sending queries to the server where the website is stored. Queries sent to the server are saved in server logs. The logs contain in particular information about your IP address, date and time of the server, as well as information about your web browser and the operating system you are using. The logs are saved and stored on the server. The data stored in the server logs are not used to identify you. They are used only to administer the site and their content is not disclosed to third parties, except for persons authorized to administer the server.

Security

We strive to ensure a high level of security in the use of our website, by taking appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, unauthorized disclosure or access. The data transmitted via the contact form on our website are protected by SSL (Secure Socket Layer). Notwithstanding the above, we recommend caution and the use of software that protects against malware and other dangers associated with the use of the Internet (antivirus, firewall).

Contact

If you have any questions or comments related to our Privacy Policy, please send an e-mail to biuro@3soft.pl or call +48 32 204 27 86.